ORDER PROCESSING TIME
We aim to process all orders within 5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email once your order has shipped, including a tracking number.
DOMESTIC SHIPPING RATES
Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING
We ship internationally to many countries. International shipping rates vary by location and order size and will be calculated at checkout. Delivery times for international shipments vary by destination and may take [2-4 weeks].
Please note: Import duties, taxes, and charges are not included in the shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine these additional costs.
SHIPPING ADDRESS CHANGES
We are unable to change the shipping address once your order has been processed. Please double-check your address information at checkout to ensure it's accurate.
SHIPPING DELAYS
While we strive to meet the estimated delivery times, there may be delays due to unforeseen circumstances such as weather conditions, carrier issues, or other events beyond our control. We will notify you if there is a significant delay with your order.
LOST OR DAMAGED PACKAGES
We take utmost care to ensure your order is securely packaged. However, if your package is lost or arrives damaged, please contact us at
Monmoneyster@gmail.com within 14 days of the expected delivery date to file a claim.
CONTACT US
For any questions or concerns about your shipment, please reach out to us at
Monmoneyster@gmail.com. We're here to help!